Special Policy for COVID-19

All bookings are flexible and refundable.

Flexible = date can be changed at any time subject to availability

refundable = in the event of cancellation, you can receive a voucher or a refund

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Standard  Policy
If you are travelling and arriving via a cruise ship, payments and deposits are fully refundable in the event that weather prevents your cruise ship from docking or tethering at the port.  In the event of a change of cruise ship itinerary for any other reason a refund will not be due.
Change or cancellation for any other reason will not be grounds for a refund.  In these cases, please refer to your travel insurance arrangements.

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